Shipping & Returns

DELIVERY TIME

Your order will ship on the same or next business day after your order is placed on the website or by telephone. Payment must be verified prior to shipment.

WHAT CAN DELAY AN ORDER

Lack of payment, incorrect credit card information, or declined credit card, lack
of funds, or improper address or CCV code.  We will contact you by phone and/or by email if your order has been delayed.

HOLIDAYS

We cannot ship on any U.S. national holidays.

2017 Holidays

Monday, January 2 New Year’s Day (observed)
Monday, January 16 Martin Luther King Jr. birthday
Monday, February 20 Washington’s Birthday
Monday, May 29 Memorial Day
Tuesday, July 4 Independence Day
Monday, September 4 Labor Day
Monday, October 9 Columbus Day
Friday, November 10 Veterans Day (observed)
Thursday, November 23 Thanksgiving Day
Monday, December 25 Christmas Day

2018 Holidays

Monday, January 1 New Year's Day
Monday, January 15 Martin Luther King Jr. Day
Monday, February 19 Presidents' Day
Monday, May 28 Memorial Day
Wednesday, July 4 Independence Day
Monday, September 3 Labor Day
Monday, October 8 Columbus Day
Monday, November 12 Veterans Day (observed)
Thursday, November 22 Thanksgiving Day
Tuesday, December 25 Christmas Day

RATES AND SERVICES

We ship via United States Postal Service, using Priority Mail for most products, or International First Class for shipments outside the U.S.  Express shipments are also available.  Rates are based on size/weight of shipment.  You can preview your shipping estimate in the shopping cart before completing your purchase.

RETURNS

Please check your order as soon as you receive it. If you need to return all or part of your order, please contact us within 15 days of receipt of your order. Call 844-543-4663 or email us at Info@HomewardBoundPet.com